Heat Level 1 – G Rated Clean Read

Federico Exaggerated by Hazel Pacheco

This incredible tale takes readers on an adventure into the Rio Grande bosque. Federico the quail loves to embellish his stories to capture the attention of his friends. When Federico is interrupted during a particularly bold story, he stomps off and discovers something fantastic—unbelievable—something even he could not have imagined! But will his friends believe him? Find out in this delightful story of self-discovery and friendship.

Federico Exaggerated is an amusing tale that teaches lessons about honesty without the threat of being eaten by wolves. If you enjoyed The Boy Who Cried Wolf, you’ll love this story from the Henry and Friends series, Book 1. Buy now before the price changes and join Federico on a journey of learning the power of truth.

Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

By Book Lovers Magazine

Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now.

Tinkerer Ship by Terry Compton

By Book Lovers Magazine

Tinkerer Ship by Terry Compton

Kita, an ex-president of the Charter Alliance, looked at the spreadsheet. She had a tinkerer ship ready to make parts with plenty of orders pouring in, only the crew knew next to nothing about any of this.
Then came the four young boys who owned three more of those tinkerer ships to her rescue. The names of those ships, Galactic Chaos, Galactic Mayhem and Galactic Bedlam gave Kita her clue about what to expect.

Within and Without Time by D. I. Hennessey

By Book Lovers Magazine

Within and Without Time by D. I. Hennessey

Experience the Origin of a Prophet … A boy is caught up in a miraculous adventure that transforms his life and changes the world! – A Powerful book!

When a sixteen-year-old boy is suddenly caught up in a series of miraculous encounters, it heralds the start of a profound journey. For Jimmy Moretti it is the beginning of an adventure that will forever transform his life, rock his town, and trigger events that will ultimately change the world!

Befriended by a powerful angelic warrior, Jimmy finds himself in the center of God’s plan for Earth’s final Great Revival. The beginning of God’s amazing harvest at the End of the Age. Like an intense roller coaster, the journey he experiences is exciting and unpredictable. Heartwarming, as well as heart-rending. God prepares him for a mission more extraordinary than anything he could have imagined, placing him in the rare company of ancient prophets and apostles alike.

WITHIN & WITHOUT TIME, melds powerful Biblical truths with an imaginative and engaging story that envelopes the reader in an intense range of human experiences. Be prepared to laugh and cry, to be inspired, and find your heart rejoicing as Jimmy experiences the most profound truths of God’s immense power and immeasurable love.

That’s How It Was by Hazel Pacheco

By Book Lovers Magazine

That’s How It Was by Hazel Pacheco

A slyly funny and heart-warming tribute to childhood before technology. . . The last day of the family’s annual visit to the farm is filled with intrigue. Grandma is questioned, a long-forgotten book of letters is revealed, and Operation Finders-Keeper is set into motion. Still, it takes the trip home to finally uncover the answers Randy Ray’s daughter is seeking.