*Books by Heat Level

Why Know the Significance of the Film ‘Royal Love Story From The Grave’? by Kevin Douglas Wright

Why Know the Significance of the Film ‘Royal Love Story From The Grave’? tells the true story of how Kevin Douglas Wright’s very first film project came to be a feature-length movie that he produced, wrote, and directed with literally no experience, absolutely zero Hollywood connections, and a film production budget of -$0.00. This movie is Now a Major Motion Picture!

⦿ Discover this early biographical story about the individual director Kevin Douglas Wright.

⦿ This is an excellent addition to your current filmmaking library of guides & reviews about television, film & video, direction & production, and screenwriting.

⦿ It’s a remarkable journey that required a tremendous amount of motivational & inspirational courage.

Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

By Book Lovers Magazine

Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now.

A Town Called Potato: Galactic Detective Agency Book One by Gary Blaine Randolph

By Book Lovers Magazine

A Town Called Potato: Galactic Detective Agency Book One by Gary Blaine Randolph

It’s a lighthearted murder mystery … with space aliens!

Gabriel Lake is a not so hard-boiled computer guy who finds himself swept up into a web of interstellar crime when he is recruited into the Galactic Detective Agency, led by the brilliant Oren Vilkas. Can a mere Earthling track a killer across the stars before more lives are lost? Can he negotiate his way around other worlds and understand the ways of extra-terrestrial cultures? Can he even figure out how to use a bathroom designed for aliens? And can he uncover the mystery of A Town Called Potato?

The Case at Barton Manor (Mrs. Lillywhite Investigates #1) by Emily Queen

By Book Lovers Magazine

The Case at Barton Manor (Mrs. Lillywhite Investigates #1) by Emily Queen

1920’s London
If one more person gives Rosemary Lillywhite unwanted advice on when to stop mourning the loss of her beloved husband, she fears she will lose control of her sensibilities. All she wants is to be left alone to drown her misery in a glass of gin and tonic, but when Grace Barton knocks on the door of her dead husband’s investigative office, Rosemary faces a choice: come out of hiding or turn away someone in need of help.
As Grace recounts her tale of intrigue, Rosemary discovers a shared connection with the woman that has her accepting an invitation she can’t refuse. With bright young thing, Vera Blackburn, by her side Rosemary trades her widow weeds for a party dress and heads to a fancy do at Barton Manor where the drinks flow freely, but there’s an undercurrent of unease.
The night ends in a murder for which Rosemary’s brother is the prime suspect. What’s worse, the handsome chief inspector on the case is a man Rosemary knows well. He was her husband’s best mate, and he takes a dim view of lady detectives. Or maybe just of Rosemary becoming one.
What will it take for Rosemary to solve the crime before her brother hangs for a murder he didn’t commit?

Book one in The Mrs. Lillywhite Investigates series.

Are you ready to escape to the roaring twenties? For fans of Beth Byers, Leighann Dobbs, Lee Strauss, and cozy historical murder mysteries.

A light, cozy mystery with no swearing, graphic scenes, or cliffhangers.

Ghost Mortem (Haunted Everly After Book #1)

By Book Lovers Magazine

Ghost Mortem (Haunted Everly After Book #1)

By ReGina Welling & Erin Lynn
You might not believe in ghosts, but sometimes they believe in you…

Everly Dupree is having a bad day. The kick you in the teeth, set your pants on fire, make you question everything kind of bad day.

At the end of it, her marriage is over, she’s essentially homeless, and finds herself in a moving van headed back to her hometown of Mooselick River, Maine.

At least, she tells herself, things can’t get any worse.

But, of course, they can. The next things she knows, Everly’s staying at the Bide-A-Way motel with a deadline of a week to get her life in order, and it isn’t looking good.

Enter Martha Tipton who offers Everly the chance to buy the town’s haunted house for the ridiculously low amount owed in back taxes. Everly signs on the dotted line, but before she can move into her new place, the dead body of Hudson Montayne, her high-school sweetheart, turns up in the next motel room.

Just when Everly thinks she’s won the grand prize in the bad luck sweepstakes, her life takes a turn into the paranormal.
Hudson’s ghost comes haunting, and since she is the only one who can see him, refuses to leave until Everly solves the mystery of his death.

Will Everly bring a killer to justice? Or will the end of her story read, and she lived Haunted Everly After?

If you like plucky heroines, lovable characters, and ghost mysteries set in Maine, you’ll love this cozy, paranormal series.

Books in this series:
1. Ghost Mortem
2. Bargain Haunter
2.5. Found Haunting (a short story)
3. Christmas Presence
4. Ghost Haste
4.5. Teen Spirit
5. Fortune Haunter
6. Wedding Ghost
7. Ghostly Dead
8. Haunting Season
9. Ghost Writer