*Books by Heat Level

Mastering the Art of Assertiveness by Jonathan Specht

About the Book

After struggling with numerous bad habits and battling to quit them, Jonathan turned to self-discipline, hard work and will power to bring a long-lasting change to his life. Jonathan wrote this book to reveal the deepest secrets which you may not know about assertiveness and how to apply them to achieve optimum success in life and in your relationship with others. This book focuses on the importance of assertiveness, building your self-confidence, relaxation, and setting healthy boundaries in order to achieve life’s full potential. Remember, reading this book gives you the chance to live the life you truly desire and deserve.
Grab this opportunity now!

Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas

By Book Lovers Magazine

Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

As A Child: God’s Call to Littleness by Phil Steer

By Book Lovers Magazine

As A Child: God’s Call to Littleness by Phil Steer

A small but profound book that unpacks Jesus’ deeply challenging statements about ‘becoming like little children’, one word at a time.
A welcome message for the worn-out and tired Christian‪, this book will open your eyes to remembering that beautiful state of childlike wonder‪.

The Potomos and The Papyrus by Jean Paul

By Book Lovers Magazine

The Potomos and The Papyrus by Jean Paul

This fully illustrated delightful story takes place in an alternate world populated by anthropomorphic hippopotamuses called potomoses during the human equivalent time frame of the 1930s. It is the story of a family of very excellent and interesting potomoses who live in Belgravia and whose adventures take them to Egypt and back in search of the lost treasure of King Tutanpotomos. This is the first of a planned series of adventures which will follow the Potomos family generation to generation from the 1930s to the present time. There are 22 full colour illustrations.

The Shade Under the Mango Tree by Evy Journey

By Book Lovers Magazine

The Shade Under the Mango Tree by Evy Journey

Gold Medal, Contemporary Fiction, Global Book Awards (formerly New York City Book Awards)
Finalist, Multicultural Fiction, International Book Awards

After two heartbreaking losses, Luna wants adventure. Something and somewhere very different from the affluent, sheltered home where she grew up. An adventure in which she can make some difference.
After meeting Lucien, a worldly, well-traveled young architect, she goes to a rice-growing village in a country steeped in an ancient culture and a deadly history. What she finds there defies anything she could have imagined. Will she leave this world unscathed?
An epistolary tale of courage, resilience, and the bonds that bring diverse people together.