Buyer’s Guides

An Unconventional Christmas by Tara Fox Hall

When Endless Love CEO Viola Bohannon hires Cyprus Kennedy, a.k.a. Miss Romance, in early December to arrange a dozen “perfect” romantic moments leading up to a Christmas finale to save her failing marriage, she adds the next to impossible challenge: base the moments on the Twelve Days of Christmas. Cyprus comes up with creative, unconventional romantic events in record time which seem to draw Viola and her husband, Kendrick, back together, even as Cyprus finds herself the focus of not one but two new beaus who couldn’t be more different men. Each successive holiday event unfolds surprisingly well under Cyprus’s close supervision, yet also sparking reflection on her own estranged family, lack of close friends, and unthought-of dreams of the future. Pressure mounts as the countdown to Christmas Eve nears, necessitating a choice between rural craftsman Tucker and police detective Mike, both of whom ask Cyprus for the date. Can Cyprus fashion not only a perfect Christmas for the Bohannons, but also devise her own perfect Christmas romance, possibly her own happily ever after?

The Secret of Heaven by Felix Alexander

By Book Lovers Magazine

The Secret of Heaven by Felix Alexander

When investment banker Lazzaro de Medici is found dead, Professor of Biblical Studies at University of Illinois at Chicago Aiden Leonardo is the prime suspect. In possession of an encrypted letter given to him by Lazzaro, Aiden utilizes his extensive knowledge of Scripture to piece together clues that lead to a Lost Bible dating back to the time of Christ.

Hidden within the text is an ancient truth about the most controversial message Jesus left to His disciples. But as Aiden embarks on his quest to unravel the mystery of redemption and faith, a secret organization known only as The Group hunts him down to destroy the Lost Bible and tie up loose ends.

With the help of his fiancé Dr. Miriam Levin—a cultural anthropologist and a professor of historical archaeology in her own right, their friend Nagi, a philologist, religious historian and an eccentric cryptographer, Aiden soon realizes the Lost Bible was written by a disciple who walked with Jesus and had his gospel omitted from Scripture.

Things are further complicated when a mysterious stranger warns Aiden that possessing the secret of heaven could cost him his life. Pursued by the F.B.I. for the ancient Black market relic and the Chicago PD in connection to the murder of Lazzaro de Medici, Aiden races against the clock to prove his innocence and fulfill his mentor’s dying wish.

“Expose the secret of heaven.”

When A Taker Dreams by J. A. Jackson

By Book Lovers Magazine

When A Taker Dreams by J. A. Jackson

Once Cierra agrees to accept family friend Isabella Duvall’s offer for help in obtaining a marriage of convenience. She learned a powerful truth. Sometimes life is not that simple. Love can be complicated.
When Isabella’s gorgeous brother Ryker —shows up, Cierra can’t stop dreaming about him. With nothing left to lose, Cierra walks headfirst into the unknown. But things aren’t always as they seem. Will she get too close to something that is too good to be true?

Why Know the Significance of the Film ‘Royal Love Story From The Grave’? by Kevin Douglas Wright

By Book Lovers Magazine

Why Know the Significance of the Film ‘Royal Love Story From The Grave’? by Kevin Douglas Wright

Why Know the Significance of the Film ‘Royal Love Story From The Grave’? tells the true story of how Kevin Douglas Wright’s very first film project came to be a feature-length movie that he produced, wrote, and directed with literally no experience, absolutely zero Hollywood connections, and a film production budget of -$0.00. This movie is Now a Major Motion Picture!

⦿ Discover this early biographical story about the individual director Kevin Douglas Wright.

⦿ This is an excellent addition to your current filmmaking library of guides & reviews about television, film & video, direction & production, and screenwriting.

⦿ It’s a remarkable journey that required a tremendous amount of motivational & inspirational courage.

Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

By Book Lovers Magazine

Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now.