A time-bending adventure like no other! A Literary Titan Gold Award winner, Chasing Time takes the reader on a thrilling adventure as history professor Tony Lucas seeks to unravel clues from an ancient time-bending key in an effort to save his wife from the throes of a devastating and deadly disease. The story takes the classic medical drama, historical fiction, and fantasy genres, and turns them all completely on their heads. With its sharp, precise, and witty style, Chasing Time is an engaging, must-read story like nothing like you have read before.
The Rapture by Rudolph C. Schafer
Astra The Lonely Airplane by Julie Whitney
Astra The Lonely Airplane by Julie Whitney
Astra is a sleek, beautiful, shiny Gulfstream (G100) airplane with a fun and playful personality, who finds herself all alone in her hangar with an uncertain fate, as she learns she will be sold. She is missing the fresh air and exercise, and wondering if she will even remember how to fly, after being flown by her sole caretaker and constant companion named Captain Dan for 12 years. She becomes sad and lonely as she sits rusting in her hangar. Captain Dan comes to check on her and start up her engines once in a while, but she will not be able to fly until she has a new owner. Finally, a series of not too friendly and quirky potential owners take her for a test flight, and she discourages each one of them from buying her in a humorous and playful way, as only a plane can. Eventually the right owner comes along, and he is the perfect match for both her and her long-time partner Captain Dan. They fly cross country to California, to their new home, and Astra is tired a bit lagged, so Captain Dan parks her safely in her new hangar for the night, and assures her everything will be alright. Stay tuned for Book Two.
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Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?
If so, then this is the book for you!!!
No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.
You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.
In Customer Escalations Management: The Golden Recipe, you will discover:
◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.
And much, much more!
No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.
If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now!
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The Angelic Realm by Dennis Macy
The Angelic Realm by Dennis Macy
“If you’re looking for direction, inspiration or even comfort, read this book!” (Amazon review)
Become inspired as I take you into the angelic realm with my visits, spiritual encounters, along with the messages and the signs that are being revealed to me to deliver to others. It will provide you with a sense of hope and healing of one’s heart, mind, and soul. Engulf yourself into a peaceful, uplifting and mystifying read! “Spellbinding!” (Amazon review)
One of Amazon’s #1 Best Selling eBooks in Angels.
.99 on Amazon (6/8/2022 to 6/15/2022)